Tuesday, April 6, 2010

Handling Staff

These 2 days, I do not have very good meals. I do not get the taste that I want. I was not able to accept such low standard in my restaurant.

In the end, I got hold of A to talk to. I could not hold my temper. Cos he doesn't know his goal. His reply was he had it once but someone laugh him out. He lost it now.

I was even angrier. I told him if his goal can be cancelled so easily it is not what he really want. He took a long look at me. I got his attention this time.

Young man, really spoilt by our home and school education system. Even goal also can break easily. That's why the social problem these day is on the rise.

From the two incidents today, I learned something. I like to change people's life and I can earn a lot from there.

I wanted to start my Cash Flow Game in my restaurant. I wanted to do financial education in my restaurant. A sincere sharing. How nice if all of them can play, discuss and change their mindset in my restaurant? I will be more than happy to share. Honestly.

Hey guys, do help me to promote my Cash Flow Game to run out of the rat race. I will do it and make it happen in my shop.

Meaning I will need to print flyers or posters in my restaurant to catch people's attention.

Hmnn.... ideas, ideas.... = Money, money. Chaching! $$$$

Interview

In business, especially a restaurant, many people from young to middle age came in for interview. When I do not feel comfortable with some people, I find it hard to reject them outright. So I just take down their numbers. Am I doing the right thing?

Today, a lady came in with another friends for the post of waitress. Before I even begin my interview, I was interviewed. She asked me what is my operating hours, would she be furnished with uniforms, etc. OMG. She is choosing the right package for her own benefit. But what about me? There is no win win. This person is not very considerate.

I had a strange feeling being "interogated". I pitied her. I took a hard look at her. She didn't have a lovely face, yet she failed to keep herself tidy. Her appearance is totally out to be in the front line. I felt that maybe I was not pretty that's why I cannot see the beauty in her. So I practised the Warrior skill. I took a hard look at her and felt that I was connected.

I asked a few questions: why she left her previous employment. She did not like the long operating hour and the low salary. I asked how long and how low. It was 10am to 11 pm with a short 15 minutes meal break. Yes, sounds a bit unreasonable. Salary was RM900.

I told her our operating hour was similar, 10am to 10 pm though 3pm-6pm break available. But salary was below her RM900. She took a look at her friend.

I thought that would take her out of my restaurant but no she stayed. So I have to continue. I asked whether she knows how to make tea. She said "but my post was waitress!" Wah lao eh. I also need to wash toilet lah. I told her nicely, that here, everyone has to do everything. Again she took a look at her friend. Then replied that depends on what drinks to make. I said coffee, tea, nescafe. Not bad, she said she can do just all that. Fine, at least something good about this person.

The thing I cannot accept this person was she presented a very strong character. I asked whether she has a strong temper and she said yess.... I said from our conversation I can sensed that she has been changing jobs and each job doesn't last her long. She was surprised how I know. Actually it was not too difficult to know. Not many people would employ her. Those who employed her will exploit her. So now you know why I pitied her... I also very sueh ho, say like that. I am looking at a mirror.... Was I like that once? No joke.

I was frank after that. I advised her to love herself more and help herself cos nobody is interested to help her if she doesn't help herself. She asked if I go to temple. I told her I do not but I read a lot of buddhisme materials. I can read her like a book. And I like the ability.

I told her I was telling her all this on the first acquiantance cos I wanted her to change for good. I have always wanted to touch people's lives and I do not realise that through this business I could contribute in this way.

Monday, April 5, 2010

INTRODUCTORY to Kitchen Delicacies

My new baby was born on 18/11/2009. This is the day my life started to change again.
I have not updated my blog since the day my baby was born. I thought I would never come here again, but encouragement from friends made me pen down my experience here.

I do not know running a business can have so much to share. Learning from Robert suggested that the Rich teaches their own kids. So the ordinary can only learn from school. But the school only teaches us to be a good employee. Now I see....

Along the way I have been wanting to continue my blog to record my success journal but the busy schedule holding me up. Anyway, no more excuse, warriors, I choose to do it or not to do it and I do not try anymore. Heh heh...

In business there is always ups and downs. But I have warnings from Robert before I started my business. The ups and downs are the normal path that I have to go through. I just have to overcome the hurdles then I am on the way again.

K C came to see me the other day. His question was what kept us going in this business. My answer was my goal. And my goal is passive income. I told K C I am a lazy person. Therefore I need passive income.

The most significant experience is a lot of people came in for interview. That was the time I can do some sharing with these young people who lost their soul long long time ago.

A few question that I asked was how long do they stay in the ex-employment and why they left. From all these questions I learned a lot about a person's character. My next favourite question is if you are employed what can you bring to my restaurant.
Another question, what do you like about yourself. Who do you concern more.

It is not surprising that most people, if I remember correctly only one interviewee gave me good reply. I believe he understands his goal well. But he has a lot of family problem so we do not work together.